Thank You for Your interest in our products. If You would like to place an order, please have a look in the below information.

INTERNATIONAL SALES REPRESENTATIVE

Our products are sold & shipped directly from Poland. Despite that, we keep the shipping rates as low as possible for our customer's saticfaction.

PLACING AN ORDER FOR PRODUCTS

Mail us with order request and include the following:

  • type & quantity of a products
  • buyer's details (incl. EU VAT TAX ID if applicable)
  • shipping details (incl. phone number that is required for shipping forms)
  • selected method of payment

We shall revert with proforma invoice shortly. Once the payment is cleared, the products are shipped.

SHIPPING COSTS & SHIPMENT

We keep the low & flat rates for shipping of our goods:

  • domestic sales are 15 pln netto per parcel*
  • sales within EU are 20€ netto per parcel
  • international sales - please contact us for pricing

*Parcel up to 5kg

The goods are shipped via UPS/DPD. On dispatching a parcel You will receive the tracking details.

ACCEPTED METHODS OF PAYMENT

Wire transfer pre-payments in PLN, EUR or USD based on proforma invoice or COD (domestic sales only).

INTERNATIONAL DELIVERY - PRICE CALCULATION

Due to a commercial law in Poland and within European Union there are several options:

  • domestic sales. The 23% of VAT tax is to be applied.
  • delivery under the terms of an "intra-community sales of goods". The VAT is not applied, but it is mandatory for the buyer to have a registered & active EU VAT tax ID.
  • international sales. 23% of VAT tax will be applied.

SERVICE REPAIRS IN OUR WORKSHOP

In the case of the equipment delivered to us for repair, a diagnosis is made, and then an offer is prepared presenting possible options for repairing and their quotation. If the offer is:

  • rejected: we issue an invoice in the amount of: 50EUR that will cover the diagnosis, plus return shipping costs. Once the payment is cleared, we send back an equipment to the customer
  • accepted: proceed with repair accordignly to an offer & provide service warranty

SERVICE REPAIRS AT CUSTOMER'S SITE

An offers of the services performed at customer's site are quoted individually